Privacy Policy
Last Updated: September 2026
At Cauvery Ayurveda Gramam, we respect your privacy and are committed to protecting the information you provide when using our website and contacting us about our Ayurvedic treatments and services.
This Privacy Policy explains what information we may collect, how we use it, and how we protect your information when you visit our website or submit an enquiry.
1. Information We Collect
When you submit an enquiry or request a consultation through our website, we may collect information such as:
- Name
- Phone number
- Email address, if provided
- Health concern or treatment requirement shared by you
- Any other information you voluntarily provide through the enquiry form
We may also automatically receive limited technical information when you visit our website, such as your browser type, device information, approximate location, IP address, and pages visited.
2. How We Use Your Information
The information you provide may be used for the following purposes:
- To respond to your enquiry.
- To contact you regarding your treatment or consultation request.
- To understand your health concern and direct your enquiry to the appropriate Ayurvedic professional.
- To provide information about our treatments, packages, offers, and services.
- To schedule or manage an appointment when requested.
- To improve our website, services, and customer experience.
- To maintain website security and prevent misuse or spam.
3. Health Information
You may voluntarily provide information about your health concern when submitting an enquiry through our website.
Please provide only the information necessary for us to understand your enquiry. We recommend that you do not submit highly sensitive medical records, financial information, passwords, or other unnecessary personal information through the website enquiry form.
Information provided through an enquiry does not replace an in-person consultation or professional medical assessment.
4. How We Contact You
If you provide your phone number, email address, or other contact details, our team may contact you regarding your enquiry, consultation, appointment, treatment information, or related services.
Depending on the contact details you provide, communication may take place through telephone calls, SMS, WhatsApp, email, or other communication methods.
5. WhatsApp and Third-Party Services
Our website may contain WhatsApp buttons, Google services, analytics tools, advertising tools, maps, review widgets, or other third-party services.
When you interact with these services, the respective third-party provider may process information according to its own privacy policy and terms.
We recommend reviewing the privacy policies of third-party services that you use through our website.
6. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and measure the effectiveness of our advertising and marketing campaigns.
Cookies may also be used by third-party services such as analytics, advertising, social media, or communication platforms integrated with our website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Google Ads and Analytics
We may use services such as Google Ads and Google Analytics to understand website traffic, measure advertising performance, and improve our marketing campaigns.
These services may use cookies or similar technologies to collect information about your interaction with our website.
The information collected through these services may be processed by the respective service providers according to their applicable privacy policies.
8. How We Share Your Information
We do not sell or rent your personal information to third parties.
Your information may be accessed by authorized members of our team or trusted service providers when necessary to respond to your enquiry, provide our services, operate our website, maintain security, or comply with legal requirements.
Examples may include website hosting providers, communication services, analytics providers, advertising platforms, and other technology providers used to operate our website and business.
9. Data Security
We take reasonable technical and organizational measures to protect the information provided to us against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.
The retention period may vary depending on the type of information and the purpose for which it was collected.
11. Your Privacy Rights
Subject to applicable law, you may have rights regarding the personal information we hold about you, including the right to request information about how your data is being processed and, where applicable, request correction or deletion of your personal information.
If you would like to make a privacy-related request, you can contact us using the contact details provided below.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
13. External Websites
Our website may contain links to external websites, social media platforms, WhatsApp, Google Maps, or other third-party websites.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, or applicable legal requirements.
Any changes will be posted on this page with an updated “Last Updated” date.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the information we hold about you, please contact:
Cauvery Ayurveda Gramam
Website: cauveryayur.com
You may also contact us using the phone number or WhatsApp details displayed on this website.